CompuHelp4U LLC PRIVACY POLICY
The following privacy policy describes the information and privacy practices for CompuHelp4U , services provided at your home or office, and COMPUHELP4U.COM. This privacy policy describes how CompuHelp4U Agents will collect and use your information. All information provided to CompuHelp4U may be shared with CompuHelp4U parent companies. When you provide a CompuHelp4U Agent with your personal information, you consent to the information practices described in this policy.
This privacy policy may not apply to Web sites that are accessible through our website. COMPUHELP4U.COM may contain links to other sites operated by third parties including, but not limited to, third-party sites that display CompuHelp4U trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.
This privacy policy applies to CompuHelp4U operations and locations in the United States.
To assist you with reading through our privacy policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other billing information.
When using products or services available from CompuHelp4U , you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services; bring in your product for service; purchase products; and/or participate in other activities with CompuHelp4U entities.
CompuHelp4U uses the information you provide to fulfill requests for service or information; provide customer service; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of our Web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.
CompuHelp4U does not sell or rent your personal information to third parties.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. CompuHelp4U may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. CompuHelp4U may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Security
Whether you receive services or purchase products in CompuHelp4U locations, use Compuhelp4u.com, have services performed at your location, or contact the CompuHelp4U call center, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.
Please note that while CompuHelp4U is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.
Blogs
When posting information on CompuHelp4U blogs, please use caution when providing any personal data about yourself, since this information may be viewed by others. We recommended that you do not provide your name, address, or any other personal information in this area. CompuHelp4U will monitor blog content and make every effort to remove this type of information before posting. However, if you choose to include personal data in your content, you do so at your own risk and you accept full responsibility for those posts and any consequences that may arise.
Remote Access or On site access
CompuHelp4U Agents use remote access to diagnose and resolve system problems Or if service is performed at your house local access to your computer will take place. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a CompuHelp4U Agent to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. CompuHelp4U e-mails and Web sites may use cookies to create a more personalized user experience for visitors. These simulate a continuous connection, letting us remember information about your preferences and session.
CompuHelp4U will not knowingly or intentionally collect personal information online from children under the age of 13. CompuHelp4U is committed to protecting the privacy of children.
Please contact our privacy manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 1 877 222 3319
Because CompuHelp4U will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.
Effective date: January 2009
Copyright © 2008 CompuHelp4U. All Rights Reserved. |
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